Monthly subscriptions are billed monthly and renew automatically on the same date each month until you cancel. Monthly subscription payments are non-refundable. If you no longer wish to continue, please ensure that you log into your account and cancel your subscription before the renewal date on the following month. If for example you started your subscription on the 10th of January and you decide to cancel on the 30th of January as you no longer wish to continue, your subscription will be cancelled but you will still have access to your subscription content until the 10th of February, that is, until the date of expiry of your monthly subscription.
Annual subscriptions last for 1 year from the date of your purchase. Annual subscriptions are non-recurring and simply expire after a year. If, for example, you are a 5th-year student and wish to extend an annual subscription into 6th year, you will need to renew the subscription, yourself, at the time of expiry.
Note that both monthly and annual subscriptions to our Courses have a 1-week free trial during which you can access all content entirely free of charge.
Subscriptions to our content are for personal use only. You may not share your subscription with others, or make use of our content in a group or class setting. Subscriptions that are shared will be cancelled without refund. If you would like to make use of our content for group use, please contact us and we will provide you with a quotation for a site licence for you as well as the number of students in your group.
We require minimal data from you when you purchase a subscription to our video course(s). We ask simply for your name and email address so that we can associate this information with your subscription. We do not store credit card or any other financial information when you make a purchase on our site. Purchases on our site are made via Stripe. When you make a purchase, the transaction process is handled entirely by Stripe. We do not have access to any of your financial information.
The easiest way of contacting us – and the quickest way of getting a response – is via our contact form. We can also be contacted via phone at 089-232-48-48 and via regular post at the address in the footer of this page.
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